Delivery costs

We use Post Haste/NZ Couriers Posts overnight service to deliver anywhere in New Zealand.

Standard Urban Delivery – $10

Rural Delivery – $15.00
Please note rural deliveries can take 2-3 days and cannot guarantee they will arrive within our target time frame of 24-48 hours.

Local Delivery/Pickups – $1.50
Due to our rural location we do no allow pick up of orders. However we can make arrangements for orders to be collected or delivered to you. This service will come with a small fee of $1.50. Delivery or orders will take place on Thursday each week.

Order tracking

All orders are tracked and you should receive a track & trace email with the tracking link. If your order doesn’t arrive when expected please contact Julie on 021 374 733 or by emailing

Our weekly dispatch process

All orders are handmade by Keto Smart Bakes owner and busy Mum, Julie Gillingham. As a solo start up business, having a weekly dispatch schedule allows Julie to bake and deliver the freshest Bagels and Bases possible.

  • Orders placed from Saturday – Friday
  • Are made fresh the following Monday, Tuesday & Wednesday
  • Then dropped off to the an overnight Courier Wednesday
  • Orders should* be delivered the Thursday after you placed your order

We package all of our orders in specialty chilled packaging. Which is designed to maintain safe temperatures during our target delivery timeframe, of 24-48 hours.

If you are rural, the overnight couriers can take 2-3 days, and we cannot guarantee they will arrive within our target timeframe of 24-48 hours.