Delivery costs

We use Post Haste/NZ Couriers Posts service to deliver anywhere in New Zealand.

Please note rural deliveries can take 2-3 days and cannot guarantee they will arrive within our target timeframe of 24-72 hours.

We use specialty chill packaging to ensure our products arrive as fresh as possible, our prices reflect this packaging.

• Standard Urban Delivery – $12.50
• Rural Delivery – $17.00
• Local Delivery/Pickups – Not Currently Available

Order tracking

All orders are tracked and you should receive a track & trace email with the tracking link. If your order doesn’t arrive when expected please contact Julie on 021 374 733 or by emailing hello@ketosmartbakes.co.nz

Our weekly dispatch process

All orders are handmade by Keto Smart Bakes owner and busy Mum, Julie Gillingham. As a solo start up business, having a weekly dispatch schedule allows Julie to bake and deliver the freshest Bagels and Bases possible. We have a 10 day turn around time for orders depending on which day you order.

• Orders open each Sunday at 7pm and close Friday 11:59pm
• Items are made fresh the following Monday, Tuesday & Wednesday
• Then dropped off to the Courier Wednesday afternoon
• Orders should be delivered the following week on Thursday or Friday after you placed your order.   

We package all of our orders in specialty chilled packaging. This is designed to maintain safe temperatures during our target delivery timeframe, of 24-72 hours. Our products are stable unrefrigerated for up to 5 days.

* If you are rural, the overnight couriers can take 2-3 days, and we cannot guarantee they will arrive within our target timeframe of 24-72 hours.