All orders are handmade by Keto Smart Bakes owner and busy Mum, Julie Gillingham. As a solo start up business, having a weekly dispatch schedule allows Julie to bake and deliver the freshest Bagels and Bases possible.

  • Orders placed from Saturday – Friday
  • Are made fresh the following Monday, Tuesday & Wednesday
  • Then dropped off to the an overnight Courier Wednesday
  • Orders should* be delivered the Thursday after you placed your order

We package all of our orders in specialty chilled packaging. Which is designed to maintain safe temperatures during our target delivery timeframe, of 24-48 hours.

* If you are rural, the overnight couriers can take 2-3 days, and we cannot guarantee they will arrive within our target timeframe of 24-48 hours.

Macros
The nutrition information can be found with each product on our shop page. As well each product has nutrition information labeling.

Sweetener
In our Sweet bagels we use Sweetnz Monk Fruit Extract.

Storage
Keep Refrigerated for up to 7 days unopened or in an airtight container or can be stored in the freezer up to 3 months. Bagels are best sliced prior to freezing.

Allergens
Our products are Gluten Free but do contain Dairy and Nuts. (Almonds/Pecans)

Our Kitchen
We run a certified home kitchen in Northland. We have recently changed our scope to be able to supply to restaurant and retail locations to make it easier for you to get your hands on our products!

We use Post Haste/NZ Couriers Posts overnight service to deliver anywhere in New Zealand.

Please note rural deliveries can take 2-3 days and cannot guarantee they will arrive within our target timeframe of 24-48 hours.

  • Standard Urban Delivery – $10
  • Rural Delivery – $15.00
  • Local Delivery/Pickups – Not Currently Available

All orders are tracked and you should receive a track & trace email with the tracking link. If your order doesn’t arrive when expected please contact Julie on 021 374 733 or by emailing hello@ketosmartbakes.co.nz

Due to our rural location we do no allow pick up of orders and delivery isn’t currently available. However please message us and we can see what can be arranged.

Our bases and bagels are couriered in our chill packs
Eco Pouches (for South Island orders): Contain a “WoolCool” insulation layer and a “Thermogard” gel ice pack. Up to 4 bases can fit into one pouch, 2 bases and 2 bagel packs or 3-4 bagel packs.

Bagel Boxes (for North Island orders)
Packed into a “Chilltainer” box with a “Thermogard” gel ice pack to ensure their integrity. Up to 3 packs in one box.

Bagel & Base Box (for North Island orders)
Packed into a “Chillertainer” box with a “Thermogard” gel ice pack to ensure their integrity. 4 Bases and 4 Bagel Packs. 8 Bases or 8 Bagel Packs.